Customer Delivery Checklist
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
DEALERSHIP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
VIN
Smart Start Guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty Information
Warranty Start Date:
Customer Initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
• Offer to register customer on
www.MyMazda.com
Owner’s Manual
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
Maintenance Passport
Floor Mats
• Ensure floor mats are properly hooked
after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should be
cleaned with mild soap and water only
Tire Pressure Monitoring System
• System overview
• Demonstrate how to reset the TPMS
Push and hold the “SET switch” until
the TPMS warning light flashes twice
and one beep is heard
• Review the system Caution
Customer Delivery Checklist
VEHICLE PRESENTATION:
Refer to the Smart Start Guide during presentation
SALES CONSULTANT
DATE
CUSTOMER
DATE
All items in the Customer Delivery Checklist have been reviewed with the
customer and the first maintenance appointment has been scheduled:
Signed copy must be placed in dealer jacket.
SCHEDULED MAINTENANCE:
When replacing or topping off engine oil, use Mazda Genuine oil. For optimal engine performance,
use SAE 0W-20 engine oil. Please consult an Authorized Mazda Dealer for additional information.
NOTE:
Diagnostic equipment used during vehicle inspection will extract vehicle powertrain
operating data. Data is used solely for product quality improvement and early problem resolution.
Data does not contain owner personal information.
Keyless Entry ..............................
1-2
• Advanced Keyless Entry*
• Door/Liftgate Request Switch*
• Liftgate Opener Switch
Starting the Engine.....................
3-4
• Start/Stop Button
• Accelerated Warm-Up System (AWS)
• Emergency Vehicle Entry/
Engine Start/Stop
Seats ............................................
5-7
• Adjustments and Operation
(Front and Rear).
Set Clock .......................................
8
Driver’s View .............................
9-10
• Location of Switches and Controls
Instrument Cluster ..................
11-12
• Review of Warning and Indicator
Light Function and Location
Lights .......................................
13, 19
Wiper/Washer...............................
14
Transmission ............................
15-16
Fuel Door ......................................
17
• Fuel Door Release and Fuel Spec
Adaptive Front Lighting System
(AFS)* ............................................
19
Tire Pressure Monitoring System
(TPMS) ...........................................
20
• Initialize TPMS before delivery
Rear View Monitor* ......................
21
Blind Spot Monitoring* ................
22
Smart City Brake Support* .........
23
Information Display .....................
24
Climate Control ........................
25-26
• Manual
• Automatic*
Audio Controls .........................
27-30
• Bluetooth Audio*
USB & AUX Input ......................
31-32
Navigation System* .................
33-34
• SD Card
• Planning a Route
Bluetooth
®
* ...............................
35-36
• Pair Phone
• Toll-Free
• Make/Receive Customer Service
a Call
800-430-0153
*if equipped