2. Owner’s Warranty Responsibilities:; 3. Customer Assistance; Mazda North American Operations’ CUSTOMER ASSISTANCE CENTER- Page 32

2013 Mazda CX-9 Warranty Booklet

Model Year
2014 Dodge Charger SRT Owner Manual
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CALIFORNIA EMISSION CONTROL WARRANTY

32

2. Owner’s Warranty Responsibilities:

As the Mazda Vehicle owner, you are responsible for the performance of the required
maintenance listed in your Owner’s Manual. Mazda recommends that you retain all
receipts covering maintenance on your Mazda Vehicle, but Mazda cannot deny war-
ranty solely for the lack of receipts or for your failure to ensure the performance of all
scheduled maintenance.

You are responsible for presenting your Mazda Vehicle to a Mazda Dealer as soon as a
problem exists. The warranty repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the Mazda Vehicle owner, you should also be aware that Mazda may deny warran-
ty coverage if your Mazda Vehicle or a part has failed due to abuse, neglect, improper
maintenance, or unapproved modifications.

3. Customer Assistance

If you have any questions regarding your warranty rights and responsibilities, you
should contact

Mazda North American Operations’ CUSTOMER ASSISTANCE CENTER
toll free at: (800) 222-5500

or the California Air Resources Board at 9480 Telstar Avenue Suite 4, El Monte
California 91731.

4. Start of Warranty Period

This warranty begins on the date the vehicle is delivered to the ultimate purchaser or
on the date the vehicle is first placed in service as a demonstrator, lease or company
car, whichever comes first.

5. Repair or Replacement by Mazda Dealer

A Mazda Dealer will repair or replace, at its option, all Warranted Parts which fail dur-
ing the term of this warranty, and all other components which are damaged during the
term of this warranty as a result of such failure, without charge to Owner, using Mazda
Parts at its place of business.
The Mazda Dealer shall determine if the repair or replacement is covered by warranty.
Repair or replacement shall include diagnosis.
When a Warranted Part is replaced, the newly installed part is warranted for the
remaining period of the applicable California Emission Control Warranty.

6. Repair or Replacement by Dealers Other Than Mazda

If, under this warranty a part requires repair or replacement, Owners may choose to
have this work performed by any automotive service establishment or individual,
rather than at a Mazda Dealer. They may also perform the work themselves using any
replacement parts. Such service in and of itself will not invalidate this warranty. 

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Detailed Information for 2013 Mazda CX-9 Warranty Booklet

Lists of information found in 2013 Mazda CX-9 Warranty Booklet - Page 32

  • 2. Owner’s Warranty Responsibilities: As the Mazda Vehicle owner, you are responsible for the performance of the required maintenance listed in your Owner’s Manual.
  • 3. Customer Assistance If you have any questions regarding your warranty rights and responsibilities, you should contact Mazda North American Operations’ CUSTOMER ASSISTANCE CENTER toll free at: (800) 222-5500 or the California Air Resources Board at 9480 Telstar Avenue Suite 4, El Monte California 91731.
  • 4. Start of Warranty Period This warranty begins on the date the vehicle is delivered to the ultimate purchaser or on the date the vehicle is first placed in service as a demonstrator, lease or company car, whichever comes first.
  • 5. Repair or Replacement by Mazda Dealer A Mazda Dealer will repair or replace, at its option, all Warranted Parts which fail dur- ing the term of this warranty, and all other components which are damaged during the term of this warranty as a result of such failure, without charge to Owner, using Mazda Parts at its place of business.
  • 6. Repair or Replacement by Dealers Other Than Mazda If, under this warranty a part requires repair or replacement, Owners may choose to have this work performed by any automotive service establishment or individual, rather than at a Mazda Dealer.

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