Interior Features; Audio Set- Page 487



Mexico

Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx

Bluetooth

®

 Device pairing, connection problems

Symptom

Cause

Solution method

Unable to perform pairing.

―

Make sure that the Bluetooth

®

 de-

vice is compatible with the Blue-
tooth

®

 unit, and that Bluetooth

®

 and

Find Mode

*1

 are on and the airplane

mode is off in the Bluetooth

®

 device

setting. Turn off the power of the
Bluetooth

®

 device once, then turn it

back on. If pairing is still not possi-
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth

®

Hands-Free Customer Service.

Pairing cannot be performed again.

The pairing information paired to
the Bluetooth

®

 unit or device is not

recognized correctly.

Perform pairing using the following
procedure:
1. Delete the applicable Blue-

tooth

®

 device on the Mazda

Connect.

2. Delete “Mazda” from the Blue-

tooth

®

 search screen of the

Bluetooth

®

 device.

3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth

®

 device once, then

turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth

®

 Hands-Free Customer

Service.

It takes time for automatic connec-
tion.

There are a lot of paired Bluetooth

®

devices.

Delete the pairing information for
unused Bluetooth

®

 devices.

If it takes time for an automatic con-
nection even though the above oper-
ation has been done, do a manual
connection.

Interior Features

Audio Set

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2020-1-8 11:19:15