Customer Assistance; STEP 3: Contact Better Business Bureau (BBB); Customer Information and Reporting Safety Defects- Page 633

conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
 
Log on: at www.MazdaUSA.com
 
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
 
E-mail: click on “Contact Us” located on the bottom of the page at www.mazdausa.com
under “Help”
 
By phone at: 1 (800) 222-5500
 
By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734
 
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on

the upper driver's side corner of the dash)

4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
 
If you live outside the U.S.A., please contact your nearest Mazda Distributor.

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STEP 3: Contact Better Business Bureau (BBB)

Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are being fairly considered, Mazda

Customer Information and Reporting Safety Defects

Customer Assistance

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