Customer Assistance; Customer Information and Reporting Safety Defects- Page 636

2020 Mazda CX-9 Cx 9 Owners Manual

Table of Contents

Essential Safety Equipment
When Driving
Interior Features
Customer Information and Reporting Safety Defects
background image

200 Spectrum Center Drive Suite 100
Irvine, California 92618
ATTN: Customer Mediation
 

8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement for

money paid to repair a vehicle or other expenses incurred as result of a vehicle
nonconformity, repurchase or replacement of your vehicle, and compensation for
damages and remedies available under Mazda's written warranty or applicable law.

9. The following remedies may 

not

 be sought in BBB AUTO LINE: punitive or multiple

damages, attorneys' fees, or consequential damages other than as provided in California
Civil Code Section 1794 (a) and (b).

10. You may reject the decision issued by a BBB AUTO LINE arbitrator. If you reject the

decision, you will be free to pursue further legal action. The arbitrator's decision and any
findings will be admissible in a court action.

11. If you accept the arbitrator's decision, Mazda will be bound by the decision, and will

comply with the decision within a reasonable time not to exceed 30 days after we
receive notice of your acceptance of the decision.

12. Please call BBB AUTO LINE at 1-800-955-5100 for further details about the program.

Customer Information and Reporting Safety Defects

Customer Assistance

8-6

CX-9_8HT8-EA-19I_Edition3_old

2020-1-8 11:19:15

Detailed Information for 2020 Mazda CX-9 Cx 9 Owners Manual

Lists of information found in 2020 Mazda CX-9 Cx 9 Owners Manual - Page 636

  • 8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement for money paid to repair a vehicle or other expenses incurred as result of a vehicle nonconformity, repurchase or replacement of your vehicle, and compensation for damages and remedies available under Mazda's written warranty or applicable law.
  • 9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple damages, attorneys' fees, or consequential damages other than as provided in California Civil Code Section 1794 (a) and (b).
  • 11. If you accept the arbitrator's decision, Mazda will be bound by the decision, and will comply with the decision within a reasonable time not to exceed 30 days after we receive notice of your acceptance of the decision.
  • 12. Please call BBB AUTO LINE at 1-800-955-5100 for further details about the program.

Related Documents for 2020 Mazda CX-9 Cx 9 Owners Manual