Warranty Start Date:; Customer Initial:; Review the following items with the customer- Page 21

Customer Delivery Checklist

Customer Delivery Checklist

DEALERSHIP

DATE

SALES CONSULTANT

CUSTOMER’S NAME

VIN

E-MAIL

PRESENTATION OF OWNER’S MATERIALS:

Review the following items with the customer

 Smart Start Guide

  •  Remove this checklist from  

Smart Start Guide

  Warranty Information

Warranty Start Date:

Customer Initial:

  •  Basic Vehicle –  

36 months/36,000 miles

  • Roadside assistance program

 www.MyMazda.com

  •  Offer to register customer on  

www.MyMazda.com

 Owner’s Manual

 Maintenance Passport

 Floor Mats

  •  Ensure floor mats are properly 

hooked after cleaning

  •  Do not install two floor mats, one on 

top of the other, on the driver side

  •  Accessory rubber floor mats should 

be cleaned with mild soap and  
water only

SERVICE DEPARTMENT

Introduce Service Manager;  
provide business cards

Review Service and Parts  
Department hours of operation

Explain free Full Circle  
Service Inspection 

Schedule first maintenance service

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7/10/13   4:11 PM