Customer Assistance; Customer Information and Reporting Safety Defects; STEP 1: Contact Your Mazda Dealer- Page 298

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Customer Information and Reporting Safety Defects

Form No. 8S18-EA-03I

Customer Assistance

Your complete and permanent satisfaction is our business. We are here to serve you. All 
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle 
in top condition.
If you have any questions or recommendations for improvement regarding the service of 
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take 
the following steps:

▼

STEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to 
address the issue.

•

If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, 
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of 
the dealership or the OWNER.

•

If it becomes necessary to have the components or wiring system for the supplementary 
restraint system modified to accommodate a person with certain medical conditions in 
accordance with a certified physician, go to STEP2.

Customer Assistance (U.S.A.)

NOTE

If it becomes necessary to have the components or wiring system for the supplementary 
restraint system modified to accommodate a person with certain medical conditions in 
accordance with a certified physician, contact an Authorized Mazda Dealer.

J48C_8S18-EA-03I_Edition3.book  Page 2  Monday, February 9, 2004  8:41 PM

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