5–131
Interior Features
Bluetooth
®
Symptom
Cause
Solution
method
Poor voice
recognition
There is a
malfunction in the
microphone.
A poor
connection or
malfunction
with the
microphone
may have
occurred.
Consult an
Authorized
Mazda Dealer.
Phone-
related
voice
recognition
is disabled
There is a problem
with the connection
between the
Bluetooth
®
unit and
the device.
If there is any
malfunction
after checking
the pairing
situation,
check for
device pairing
or connection
problems.
Names
in the
phonebook
are not
easily
recognized
The Bluetooth
®
system is under a
condition in which
recognition is
diffi cult.
By carrying out
the following
measures,
the rate of
recognition will
improve.
y
Clear memory
from the
phonebook
which is not
used very
often.
y
Avoid
shortened
names, use
full names.
(Recognition
improves
the longer
the name is.
By not using
names such
as “Mom”,
“Dad”,
recognition
will improve.)
When
operating
the audio,
a song
name is not
recognized
Song names cannot
be recognized by
voice.
—
Symptom
Cause
Solution
method
You want
to skip
guidance
—
Guidance can
be skipped
by quickly
pressing and
releasing the
Talk button.
Regarding problems with calls
Symptom
Cause
Solution
method
When starting
a call, vehicle
noise from the
other party can
be heard
For about three
seconds after
starting a call,
the Bluetooth
®
unit's Noise
Suppression
function
requires time to
adapt to the call
environment.
This does
not indicate a
problem with
the device.
The other party
cannot be heard
or the speaker's
voice is quiet
The volume is
set at zero or
low.
Increase the
volume.
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