Interior Features- Page 388

5–130

Interior Features

Bluetooth

®

 Symptom 

 Cause 

 Solution  method 

 Pairing  cannot 
be performed 
again

 The  pairing 
information
programmed
to the 
Bluetooth

®

unit or 
device is not 
recognized
correctly. 

 Perform 
pairing using 
the following 
procedure.

y

  Clear  “Mazda” 

stored in the 
device.

y

  Perform  pairing 

again.

 Unable  to 
perform pairing 

 The 
Bluetooth

®

function
and the Find 
Mode/Visible 
setting

*1

   on 

the device 
may turn off 
automatically
after a period 
of time has 
elapsed
depending on 
the device. 

 Check  whether 
the Bluetooth 

®

function and 
the Find Mode/
Visible setting 

*1

on the device 
are turned on 
and pairing or 
reconnect.

 Does  not 
connect
automatically
when starting 
the engine 

 Automatically 
connects,
but then 
disconnects
suddenly

 Disconnects 
intermittently

 The device is 
in a location 
in which 
radio wave 
interference
can occur 
easily, such 
as inside a 
bag in a rear 
seat, in a rear 
pocket of a 
pair of pants. 

 Move the device 
to a location in 
which radio wave 
interference is 
less likely to 
occur. 

 Does  not 
connect
automatically
when starting 
the engine 

 The 
programmed
pairing
information is 
updated when 
the device OS 
is updated. 

 Perform  pairing 
again.

     *1   Setting which detects the existence of a device 

external to the Bluetooth 

®

   unit

   NOTE

y

  When you update the operating 

system of your mobile device (such 
as Windows/Android/iOS) the pairing 
information may be invalidated. 
Therefore, the device may need to be 
reprogrammed to the hands-free unit.

y

  If you pair your phone which has 

already been paired to your vehicle 
more than once in the past, you need to 
delete “Mazda” on your mobile device.  
Then, execute the Bluetooth 

®

   search 

on your mobile device once again, and 
pair to a newly detected “Mazda”.

y

  Before you pair your device, make sure 

that Bluetooth 

®

  is “ON”, both on your 

phone and on the vehicle.

    Voice  recognition  related  problems

 Symptom 

 Cause 

 Solution 

method

 Poor  voice 
recognition

y

  Excessive,  slow 

speech.

y

  Excessive, 

forceful speech 
(shouting).

y

  Speaking  before 

the beep sound 
has ended. 

y

  Loud  noise 

(speaking or 
noise from 
outside/inside
vehicle).

y

  Airfl ow from 

A/C is blowing 
against the 
microphone.

y

  Speaking  in 

off-standard 
expressions
(dialect).     

 Regarding  the 
causes indicated 
on the left, be 
careful with 
how you speak. 
In addition, 
when numbers 
are spoken in 
a sequence, 
recognition
ability will 
improve if no 
stop is placed 
between the 
numbers.

 False 
recognition
of numbers 

/C\FCA&('#*A'FKVKQPKPFD

/C\FCA&('#*A'FKVKQPKPFD