Customer Assistance; Customer Assistance (U.S.A.); Customer Information and Reporting Safety Defects- Page 536

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Customer Information and Reporting Safety Defects

Customer Assistance

Customer Assistance (U.S.A.)

Your complete and permanent satisfaction is our business. We are here to serve you. All 

Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in 

top condition.

If you have any questions or recommendations for improvement regarding the service of 

your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take 

the following steps:

NOTE

If it becomes necessary to have the components or wiring system for the supplementary 

restraint system modified to accommodate a person with certain medical conditions in 

accordance with a certified physician, contact an Authorized Mazda Dealer. For more 

information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags > 

Air Bag FAQs > Air Bag Deactivation).

 STEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to 

address the issue.



 If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, 

SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of 

the dealership or the OWNER.



 If it becomes necessary to have the components or wiring system for the supplementary 

restraint system modified to accommodate a person with certain medical conditions in 

accordance with a certified physician, go to STEP 2.

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