Reporting Safety Defects; Reporting Safety Defects (U.S.A.); Customer Information and Reporting Safety Defects- Page 560

2018 Mazda MAZDA3 4-Door Mazda3 Owners Manual

Table of Contents

When Driving
Customer Information and Reporting Safety Defects
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Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury
or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda
Importer/Distributor).
 
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).
 
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY:1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA,
1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other
information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be
forwarded to:
 
Mazda North American Operations
200 Spectrum Center Drive
Irvine, California 92618
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Experience Center or toll free at 1 (800) 222-5500
 
If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page
8-13) 
in this manual.

Customer Information and Reporting Safety Defects

Reporting Safety Defects

8-14

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