Customer Delivery Checklist
Smart Start Guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty Information
Warranty Start Date:
Customer Initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
• Offer to register customer on
www.MyMazda.com
Owner’s Manual
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
DEALERSHIP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
VIN
Maintenance Passport
Floor Mats
• Ensure floor mats are properly hooked
after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should be
cleaned with mild soap and water only
Tire Pressure Monitoring System
• System overview
• Demonstrate how to initialize the
TPMS system
Push and hold the “SET switch” until
the TPMS warning light flashes twice
and one beep is heard
• Review the system Caution