Safety Defects; Customer Information and Reporting - Page 455

8–1

8

Customer Information and Reporting 
Safety Defects

  Important consumer information including warranties and add-on 
equipment.

   Customer  Assistance  ........................... 8-2 

Customer Assistance (U.S.A.)  ........ 8-2 
Customer Assistance (Canada)  ........ 8-6 
  Customer  Assistance 
(Puerto  Rico)  .................................. 8-9 
Customer Assistance (Mexico) ...... 8-10 

  Mazda  Importer/Distributors  .......... 8-12 

  Importer/Distributor  ..................... 8-12 

  Reporting  Safety  Defects  .................. 8-13 

  Reporting  Safety  Defects 
(U.S.A.)  ........................................ 8-13 
  Reporting  Safety  Defects 
(Canada)  ....................................... 8-14 

  Warranty ............................................ 8-15 

  Warranties  for  Your  Mazda  .......... 8-15 
  Outside the United States/
Canada .......................................... 8-16 
  Registering  Your  Vehicle  in  A  Foreign 
Country (Except United States and 
Canada)  ........................................ 8-17 
  Add-On Non-Genuine Parts and 
Accessories  .................................. 8-18 

  Cell  Phones  ........................................ 8-19 

  Cell  Phones  Warning .................... 8-19 

  Event  Data  Recorder  ........................ 8-20 

  Event Data Recorder (U.S.A. and 
Canada)  ........................................ 8-20 

  Uniform Tire Quality Grading System 
(UTQGS) ............................................ 8-21 

  Uniform Tire Quality Grading System 
(UTQGS) ...................................... 8-21 

  Tire  Information  (U.S.A.) ................. 8-23 

  Tire  Labeling ................................ 8-23 
  Location of the Tire Label 
(Placard)  ....................................... 8-29 
  Tire  Maintenance  ......................... 8-32 
  Vehicle  Loading  ........................... 8-35 
  Steps for Determining the Correct 
Load  Limit  ................................... 8-41 

  Declaration  of  Conformity  ............... 8-42 

  Declaration  of  Conformity  ........... 8-42 

  Service  Publications  .......................... 8-49 

  Service  Publications ..................... 8-49