Customer Assistance(Puerto Rico); Customer Assistance; Customer Information and Reporting Safety Defects- Page 521

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Customer Information and Reporting Safety Defects

Customer Assistance

 Customer Assistance (Puerto Rico)

    Your complete and permanent satisfaction is our business. That is why all Authorized Mazda 
Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
  If you have any questions or recommendations for improvement regarding the service of 
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take 
the following steps:

 STEP  1

    Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to 
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, 
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL 
MANAGER of the dealership or the OWNER.

 STEP  2

    If, after following STEP 1, you feel the need for further assistance, please contact your 
area's Mazda representative (Indicated on the next page).

  Please help us by providing the following information:

   1.   Your name, address, and telephone number

   2.   Year  and  model  of  vehicle

   3.   Vehicle  Identifi cation Number (17 digits, noted on your registration or title or located on 

the upper driver's side corner of the dash)

   4.   Purchase  date  and  current  mileage

   5.   Your  dealer's  name  and  location

   6.   Your  question(s)

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