8–1
8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance ........................... 8-2
Customer Assistance (U.S.A.) ....... 8-2
Customer Assistance (Canada) ...... 8-6
Customer Assistance
(Puerto Rico) .................................. 8-9
Customer Assistance (Mexico) .... 8-10
Mazda Importer/Distributors .......... 8-12
Importer/Distributor ..................... 8-12
Reporting Safety Defects .................. 8-13
Reporting Safety Defects
(U.S.A.) ........................................ 8-13
Reporting Safety Defects
(Canada) ....................................... 8-14
Warranty ............................................ 8-15
Warranties for Your Mazda .......... 8-15
Outside the United States/
Canada .......................................... 8-16
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ........................................ 8-17
Add-On Non-Genuine Parts and
Accessories .................................. 8-18
Cell Phones ........................................ 8-19
Cell Phones Warning .................... 8-19
Event Data Recorder ........................ 8-20
Event Data Recorder (U.S.A. and
Canada) ........................................ 8-20
Recording of Vehicle Data ................ 8-21
Recording of Vehicle Data ........... 8-21
Uniform Tire Quality Grading System
(UTQGS) ............................................ 8-22
Uniform Tire Quality Grading System
(UTQGS) ...................................... 8-22
Tire Information (U.S.A.) ................. 8-24
Tire Labeling ................................ 8-24
Location of the Tire Label
(Placard) ....................................... 8-30
Tire Maintenance ......................... 8-33
Vehicle Loading ........................... 8-36
Steps for Determining the Correct
Load Limit ................................... 8-42
Declaration of Conformity ............... 8-43
Declaration of Conformity ........... 8-43