Android Auto™ use-related issues- Page 186

Android Auto™ use-related issues

Symptom

Cause

Solution method

The Android Auto™ mode does
not launch even though the An-
droid™-genuine connector cord
is inserted into the USB port and
it is connected to my Android™
Smartphone.

The Android Auto™ application
has not been downloaded to
your Android™ Smartphone.

To use Android Auto™ with your
vehicle, the Android Auto™ ap-
plication is required on your An-
droid™ Smartphone. Download
the Android Auto™ application
from the Google Play™.

Android Auto™ mode cannot be
activated even though an An-
droid™-genuine connector cord
connected to my Android™
Smartphone is inserted into the
USB port. Or, the error message,
“Android Auto ended due to a
Bluetooth communication error.”
is displayed.

There is mis-communication be-
tween the vehicle's audio system
and your Android™ Smartphone.

Disconnect the connector cord
from the USB port once and then
reconnect it.

Your Android™ Smartphone can-
not be paired because another
device is connected via Blue-
tooth

®

.

Disconnect the other device's
Bluetooth

®

 connection, discon-

nect the connector cord of the
Android™ Smartphone from the
USB terminal once, and then re-
connect it.

The Device Connection Status of
the connected Android™ Smart-
phone is set to “Never Enabled”.

Set the “Device Connection Sta-
tus” to “Always Enable” or “Ena-
ble Once”.
Refer to Connectivity Settings on
page 2-126.

Android Auto™ mode is already
activated using another Android™
Smartphone.

If Android Auto™ mode is al-
ready activated using another
Android™, Android Auto™ mode
cannot be used with an addi-
tional Android™ Smartphone.
Disconnect Android Auto™
mode once and then reconnect
it to it the Android™ Smartphone
you want to use with Android
Auto™ mode.

The icon of the application I want
to use is not displayed on the
home screen while in Android
Auto™ mode.

Only applications compatible
with Android Auto™ are dis-
played on the screen.

Contact the application's suppli-
er.



Voice recognition is poor or in-
correct.



Voice recognition responds
slowly or it does not work.

―

If you are having difficulty using
the voice recognition, visit the
Android Auto™ support site or
contact Google™.

Trouble

Troubleshooting

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