Voice recognition related problems- Page 190

Voice recognition related problems

Symptom

Cause

Solution method



Poor voice recognition



False recognition of numbers



You are speaking excessively
slow



You are speaking in an exces-
sively forceful voice (Shouting)



Airflow from the air condition-
er is blowing against the mi-
crophone



You are using off-standard ex-
pressions (dialect)



Regarding the causes indicated
on the left, be careful with
how you speak. In addition,
when numbers are spoken in a
sequence, recognition ability
will improve if no stop is
placed between the numbers.



Turn off the Bluetooth

®

 device’s

power once and then turn it
back on.

There is a malfunction in the mi-
crophone.

A poor connection or malfunc-
tion with the microphone may
have occurred. Consult an Au-
thorized Mazda Dealer.

When a voice command is made
during voice guidance, the voice
recognition is poor.

The Guidance Volume setting
value is too high.

The recognition accuracy im-
proves by setting the Guidance
Volume to the 50 level or lower.

Names in the phonebook are not
easily recognized

It is difficult for the system to rec-
ognize the data registered in the
phonebook.

The recognition accuracy im-
proves by taking the following
steps.



Avoid shortened names, use
full names.

(Recognition improves the longer
the name is. By not using names
such as “Mom”, “Dad”, recogni-
tion will improve.)

There is a problem with connect-
ing the Bluetooth

®

 device.

If there is a problem with the
connection after checking the
pairing situation, check the
“Problems with pairing and con-
necting Bluetooth

®

 devices” in

this section.

You want to skip guidance

―

Guidance can be skipped at any
time by pressing the talk/pick-up
button.

Trouble

Troubleshooting

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2019-8-1 17:07:41