Troubleshooting; AM, FM and SiriusXM; Problems related to USB Audio and Bluetooth- Page 154

Troubleshooting

▼

Troubleshooting

AM, FM and SiriusXM

®

 use-related issues

Symptom

Cause

Solution method

No response even though 

,

 on the steering switch is

pressed.

These buttons are for selecting radio
stations in the order of the items
registered to your Favorites. If there
are no items registered to your Fa-
vorites, the buttons will not func-
tion.

―

SiriusXM

®

 loads slowly.

Since SiriusXM Travel Link

®

 re-

ceives data from geo-synchronous
satellites and the data is transmitted
at preset intervals. When the system
is loading the SiriusXM

®

 data in the

background, There may be occa-
sions when the SiriusXM

®

 function

is waiting on data before it can be
accessed.

Allow time for SiriusXM Travel
Link

®

 to complete the loading of

the SiriusXM

®

 data.

Problems related to USB Audio and Bluetooth

®

 Audio

Symptom

Cause

Solution method

USB Audio

No music playback

A USB device incompatible with
mass storage is connected.

Connect a USB device compatible
with mass storage.

The USB hub is being used.

Connect without using the USB
hub.

A USB device formatted by a file
system incompatible with Mazda
Connect is connected.

Connect a USB device formatted by
FAT16 and FAT32.

A music file cannot be found

The folder hierarchy is deeper than
8 layers.

This unit cannot display or play files
with a folder hierarchy deeper than
8 layers. Save files within an 8-layer
hierarchy. Save files within an
8-layer hierarchy.

Troubleshooting

Troubleshooting

10-2

Mazda Connect_8HJ1-EA-18I_Edition2

2018-10-23 13:56:25