Problems with pairing and connecting Bluetooth- Page 159

Problems with pairing and connecting Bluetooth

®

 devices



Bluetooth

®

 operations differ depending on the settings of the Bluetooth

®

 device being

used.



If your Bluetooth

®

 device no longer operates normally, refer to the device’s owner's man-

ual.

Symptom

Cause

Solution method

Unable to perform pairing

―

Refer to the website to check wheth-
er or not your Bluetooth

®

 device is

compatible with Mazda Connect.
Make sure that Bluetooth

®

 and Find

Mode

*1

 are turned on in the Blue-

tooth

®

 device’s settings. Additional-

ly, make sure that Airplane mode is
turned off. Turn off the Bluetooth

®

device’s power once and then turn it
back on. If pairing is still not possi-
ble after this, contact an Authorized
Mazda Dealer.

Pairing cannot be performed again

Pairing information registered to
this unit or your Bluetooth

®

 device

is not recognized correctly.

Perform pairing using the following
procedure:
1. Delete the target Bluetooth

®

 de-

vice on the Mazda Connect.

2. Delete “Mazda” from the Blue-

tooth

®

 search screen of the

Bluetooth

®

 device.

3. Perform pairing again.
If pairing is not possible using the
above procedure, turn off the Blue-
tooth

®

 device’s power once and

then turn it back on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer.

Automatically connects, but then
disconnects suddenly

Depending on the Bluetooth

®

 de-

vice, Bluetooth

®

 and Find Mode

*1

may turn off automatically after a
period of time has passed.



Make sure that Bluetooth

®

 and

Find Mode

*1

 are turned on and

reconnect.



Turn off the Bluetooth

®

 device’s

power once and then turn it back
on.

Troubleshooting

Troubleshooting

10-7

Mazda Connect_8HJ1-EA-18I_Edition2

2018-10-23 13:56:25