Call related problems- Page 162

Symptom

Cause

Solution method

The message list cannot be dis-
played.

Downloading to Mazda Connect is
not being permitted from the Blue-
tooth

®

 device.



Set the permissions to allow
downloads from the Bluetooth

®

device.



If an Apple

®

 product is to be con-

nected, set the device’s permis-
sions to allow downloads from
the Apple

®

 product, and then re-

connect. After reconnecting, only
the received messages are dis-
played.

Other problems

Symptom

Cause

Solution method

The remaining battery charge indi-
cated on the Bluetooth

®

 device dif-

fers from that indicated in the center
display.

This is because there is a deviation
in the remaining battery charge in-
formation from the Bluetooth

®

 de-

vice and the display scale of this
unit.

―

When making a call from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call histo-
ry but the name does not appear.

The name has not been registered to
the phonebook.

If the number has been registered
into the phonebook, the incoming/
outgoing call history is updated by
the name in the phonebook when
the engine is restarted.

The incoming/outgoing call history
does not synchronize between the
Bluetooth

®

 device and the vehicle.

Depending on the Bluetooth

®

 de-

vice, the incoming/outgoing call his-
tory might be downloaded after the
engine is started.

It may be necessary to operate the
Bluetooth

®

 device.

Refer to the owner’s manual for the
Bluetooth

®

 device.

Troubleshooting

Troubleshooting

10-10

Mazda Connect_8HJ1-EA-18I_Edition2

2018-10-23 13:56:25