Customer Assistance; Customer Assistance (U.S.A.); American Operations- Page 528

Customer Assistance

(U.S.A.)

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Customer Assistance

Your complete and permanent satisfaction
is our business. We are here to serve you.
All Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you take
the following steps:

NOTE

If it becomes necessary to have the
components or wiring system for the
supplementary restraint system modified
to accommodate a person with certain
medical conditions in accordance with a
certified physician, contact an Authorized
Mazda Dealer. For more information, go
to NHTSA website www.safercar.gov
(VEHICLE SHOPPERS > Air Bags > Air
Bag FAQs > Air Bag Deactivation).

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STEP 1: Contact Your Mazda
Dealer

Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.



If your concern has not been resolved by
the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS
MANAGER, then please contact the
GENERAL MANAGER of the
dealership or the OWNER.



If it becomes necessary to have the
components or wiring system for the
supplementary restraint system modified
to accommodate a person with certain
medical conditions in accordance with a
certified physician, go to STEP 2.

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STEP 2: Contact Mazda North
American Operations

If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to accommodate
a person with certain medical conditions in
accordance with a certified physician, you
can reach Mazda North American
Operations by one of the following ways.
 
Log on: at www.MazdaUSA.com
 
Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found here.
 
E-mail: click on “Contact Us” located on
the bottom of the page at
www.mazdausa.com under “Help”
 
By phone at: 1 (800) 222-5500
 
By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734
 

Customer Information and Reporting Safety Defects

Customer Assistance

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Mazda3_8HE9-EA-18K_Edition3

2018-11-21 14:31:58