Customer Assistance (Puerto Rico); Customer Assistance; Customer Information and Reporting Safety Defects- Page 535

Customer Assistance

(Puerto Rico)

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Customer Assistance

Your complete and permanent satisfaction
is our business. That is why all Authorized
Mazda Dealers have the knowledge and
the tools to keep your Mazda vehicle in
top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you take
the following steps:

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STEP 1

Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.

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STEP 2

If, after following STEP 1, you feel the
need for further assistance, please contact
your area's Mazda representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-11.
 
Please help us by providing the following
information:
 
1. Your name, address, and telephone

number

2. Year and model of vehicle

3. Vehicle Identification Number (17

digits, noted on your registration or
title or located on the upper driver's
side corner of the dash)

4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

Customer Information and Reporting Safety Defects

Customer Assistance

8-9

Mazda3_8HE9-EA-18K_Edition3

2018-11-21 14:31:58