DEALERSHiP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
ViN
Smart Start guide
• Remove this checklist from
Smart Start guide
warranty information
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
• Tell the owner about the
(“how-to”) videos that will help
them get acquainted with the
vehicle’s features
Owner’s Manual
• Personalization Features
(refer to enclosed postcard
or your Owner’s Manual)
PRESENTATiON OF OwNER’S MATERiALS:
Review the following items with the customer
SERViCE DEPARTMENT
Introduce Service Manager;
Provide business cards
Review Service and Parts Department
hours of operation
Explain free initial Full Circle
service inspection.
Schedule first maintenance service
Scheduled Maintenance
Windshield Cling Reminder
Affix to inside windshield
Customer Delivery Checklist
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