Review the following items with the customer; Refer to the Smart Start Guide during presentation; All items in the Customer Delivery Checklist have been reviewed with the customer and - Page 15

Customer Delivery Checklist

Customer Delivery Checklist

DEALERSHIP

DATE

SALES CONSULTANT

CUSTOMER’S NAME

VIN

E-MAIL

 Smart Start Guide

  •  Remove this checklist from 

Smart Start guide

  Warranty Information

  •  Basic Vehicle – 

36 months/36,000 miles

  • Roadside assistance program

 MyMazda.com

  •  Offer to register customer on 

MyMazda.com

 Owner’s Manual

PRESENTATION OF OWNER’S MATERIALS:

Review the following items with the customer

SERVICE DEPARTMENT

Introduce Service Manager; 

Provide business cards

Review Service and Parts Department 
hours of operation

Explain free Full Circle 

Service Inspection 

Schedule first maintenance service

Scheduled Maintenance 
Windshield Cling Reminder

Affix to inside windshield

 Keyless Entry ...............................

1-2

•   Keyless Entry Transmitter

•   Advanced Key*

•   Door Request Switches*

• Trunk Request Switch*

• Power Door Locks

 Starting The Engine .......................

2

  • 

Start Knob Ignition (Advanced Key*)

  •   Importance of warming engine to 

operating temperature before 

shutting off

 Seats ............................................

3-4

• Adjustment

• Memory Seat Function*

• Rear Seat Access

 Fuel Door Release .........................

4

 Trunk Release Button ....................

5

 Driver’s View ...............................

5-6

• Location of Switches and Controls

 Instrument Cluster ......................

7-8

  •  Review of Warning and Indicator 

Light Function and Location

 Exterior Lighting Controls ...........

11

 Wiper/Washer................................

12

 Rear Doors ....................................

13

VEHICLE PRESENTATION: 

Refer to the Smart Start Guide during presentation

 AUX Input ......................................

13

 Auto Dimming Mirror ...................

14

  Flat Tire .........................................

15

•  Instant Mobility System (IMS) 

located in trunk

  Checking Engine Oil ....................

16

• Hood Release

  • Remove Engine Cover

  •  Importance to check oil with 

each fill-up

 Climate Control ..........................

17-18

• Auto Controls

•  Manual Controls

  Audio Controls .........................

19-22

 • SIRIUS

TM

 Satellite Radio Operation

  Set Clock ..................................

19, 22

  Navigation System* ..................

23-24

• 2 Disc System, Insert Disc

  •  Enter Destination

  • Set Volume

  • Enter Customer Address (Home)

  Bluetooth

®

 Hands-Free* .................

25

• Tutorial

  • Pair Phone

  • Make a Call

  •  Toll-Free Customer Service 

800-430-0153

SALES CONSULTANT

CUSTOMER

All items in the Customer Delivery Checklist have been reviewed with the customer and 

the first maintenance appointment has been scheduled:

*if equipped

Signed copy must be placed in dealer jacket

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5/4/09   9:49:54 AM