Customer Delivery Checklist
Customer Delivery Checklist
DEALERSHIP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
VIN
Smart Start Guide
• Remove this checklist from
Smart Start Guide
Warranty Information
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
Owner’s Manual
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
SERVICE DEPARTMENT
Introduce Service Manager;
Provide business cards
Review Service and Parts Department
hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
Scheduled Maintenance
Windshield Cling Reminder
Affix to inside windshield
VEHICLE PRESENTATION:
Refer to the Smart Start Guide during presentation
Starting the Engine ........................
1
• One-Touch Integrated Start (OTIS)
Keyless Entry ...............................
1-2
• Keyless Entry
• Power Door Locks
• Liftgate
• Liftgate Glass
Seats ..............................................
3
• Driver Seat Adjustment
Split-Folding Rear Seat ................
4
• Rear seat access
Driver’s View ...............................
5-6
• Location of Switches and Controls
Instrument Cluster .......................
7-8
• Review indicator light function
and location
Wiper/Washer................................
9
Fuel Door ......................................
11
• Easy Fuel
TM
No Cap Fuel System
Electronic Stability
Control System ............................
12
• Traction Control System (TCS)
• Dynamic Stability Control (DSC)
• Roll Stability Control (RSC
®
)
Daytime Running Lamps (DRL) ..
13
Climate Control .............................
14
Audio Controls ..........................
15-16
• SIRIUS
®
Satellite Radio Operation*
Set Clock ......................................
16
AUX Input ......................................
16
SALES CONSULTANT
CUSTOMER
All items in the Customer Delivery Checklist have been reviewed with the customer and
the first maintenance appointment has been scheduled:
*if equipped
Signed copy must be placed in dealer jacket
182421_10a_Mazda_Tribute_SSG_062409.indd 20-21
6/24/09 2:46:31 PM