Customer Delivery Checklist
Customer Delivery Checklist
DEALERSHIP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
VIN
VEHICLE PRESENTATION:
Refer to the Smart Start Guide during presentation
Starting the Engine ........................
1
• Integrated Keyhead Transmitter
• SecuriLock
®
passive anti-theft key
Keyless Entry ..............................
1-2
• Keyless Entry
• Power Door Locks
• Liftgate
• Liftgate Glass
Rear View Camera System ..........
2
Seats ..............................................
3
• Driver Seat Adjustment
Split-Folding Rear Seat ................
4
• Rear seat access
Driver’s View ...............................
5-6
• Location of Switches and Controls
Instrument Cluster .......................
7-8
• Review indicator light function
and location
Wiper/Washer................................
9
Fuel Door ......................................
11
• Easy Fuel
TM
No Cap Fuel System
Electronic Stability
Control System ............................
12
• Traction Control System (TCS)
• Dynamic Stability Control (DSC)
• Roll Stability Control (RSC
®
)
• Trailer Sway Control System (TSC)*
Daytime Running Lamps (DRL) ..
13
Climate Control .............................
14
Audio Controls ..........................
15-16
• SIRIUS
®
Satellite Radio Operation*
Set Clock ......................................
16
AUx Input ......................................
16
*if equipped
SALES CONSULTANT
DATE
CUSTOMER
DATE
All items in the Customer Delivery Checklist have been reviewed with the customer and
the first maintenance appointment has been scheduled:
Signed copy must be placed in dealer jacket
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
Smart Start Guide
• Remove this checklist from
Smart Start Guide
Warranty Information
Warranty Start Date:
Customer Initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
Owner’s Manual
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
234346_11a_Mazda_Tribute_SSG_070210.indd 20-21
7/2/10 5:01 PM