Reporting Safety Defects; Reporting Safety Defects to the United States Government; Customer Information- Page 343

Black plate (17,1)

Buick Encore Owner Manual - 2013 - crc - 1/8/13

Customer Information

13-17

Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.

Owner Information

Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.

RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.

Without Portfolio: Owner
Manual only.

RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Current and Past Models

Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.

ORDER TOLL FREE:
1-800-551-4123 Monday

–

Friday

8:00 AM

–

6:00 PM Eastern Time

For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.

Or write to:

Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170

Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.

All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.

Reporting Safety
Defects

Reporting Safety Defects
to the United States
Government

If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.