Owner Assistance Information; 2014 Buick Limited Warranty and- Page 4

2014 Buick encore Warranty Information

Model Year

Warranty Information

Getting To Know Manual

2014 Dodge Charger SRT Owner Manual

Table of Contents

2014 Buick Limited Warranty and Owner Assistance Information BookTOC

Important Message to Owners...

GM's Commitment

Owner Assistance

GM Participation in an Alternative Dispute Resolution Program

Warranty Service United States, Canada, and Mexico

Warranty Coverage at a Glance

New Vehicle Limited Warranty

Emission Control System Warranty

New Vehicle Limited Warranty

What Is Covered

What Is Not Covered

LaCrosse eAssist® and Regal eAssist Coverage

What Is Not Covered

Things to Know About the New Vehicle Limited Warranty

Warranty Repairs – Component Exchanges

Warranty Repairs – Recycled Materials

6.6L Duramax® Diesel Engine Components

Aftermarket Engine Performance Enhancement Products and Modifications

After-Manufacture “Rustproofing”

Paint, Trim, and Appearance Items

Vehicle Operation and Care

Maintenance and Warranty Service Records

Chemical Paint Spotting

Warranty Coverage – Extensions

Warranty Service — Foreign Countries

Permanent Relocation

Original Equipment Alterations

Recreation Vehicle and Special Body or Equipment Alterations

Pre-Delivery Service

Production Changes

Noise Emissions Warranty for Light Duty Trucks Over 10,000 Lbs Gross Vehicle Weight Rating (GVWR) Only

Emission Control Systems Warranty

What Is Covered

How to Determine the Applicable Emissions Control System Warranty

Federal Emission Control System Warranty

California Emission Control System Warranty

Emission Warranty Parts List

Replacement Parts

Maintenance and Repairs

Claims Procedure

Customer Satisfaction Procedure

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Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-

ing-U.S.-6014297) - 2014 - crc - 8/9/13

2014 Buick Limited Warranty and

Owner Assistance Information

Customer Satisfaction

. . . . . . . . . . . . . . . . . . . . 32

State Warranty

Enforcement Laws

. . . . . . . . . . . 34

Warranty Information for

California Only

. . . . . . . . . . . . . . . 35

Special Coverage Adjustment

Programs Beyond the Warranty
Period

. . . . . . . . . . . . . . . . . . . . . . . . 36

Customer Assistance Offices

Customer Assistance for Text

Telephone (TTY) Users

. . . . . . . 38

Roadside Assistance

. . . . . . . . . . . . . . . . . . . . . . 39

Courtesy Transportation

. . . . . . . . . . . . . . . . . . . . . . 40

Detailed Information for 2014 Buick encore Warranty Information