Customer Assistance for Text Telephone (TTY) Users; Online Owner Center; Customer Information- Page 307

Black plate (4,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

7707490) - 2015 - crc - 2/4/15

13-4

Customer Information

Canada

General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca

1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800

All Overseas Locations

Please contact the local General
Motors Business Unit.

Customer Assistance for
Text Telephone (TTY)
Users

To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance

Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.

Online Owner Center

Online Owner Experience
(U.S.) my.buick.com

The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.

Membership Benefits

E

(Vehicle Information):

Download owner manuals and view
vehicle-specific how-to videos.

G

(Maintenance Information):

View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.

I

(Service History):

View and

print dealer-recorded service
records and self-enter other service
records.

D

(Preferred Dealer

Information):

Select a dealer and

view locations, maps, phone
numbers, and hours.

J

(Warranty Tracking

Information):

Track your vehicle

’

s

warranty information.

J

(Recall Information):

View

active recalls by Vehicle
Identification Number (VIN). See

Vehicle Identification Number (VIN)
on page 12-1

.

H

(Other Account Information):

View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.

F

(Live Chat Support):

Chat with

online help representatives.

See my.buick.com to register your
vehicle.

Buick Owner Centre (Canada)
buickowner.ca

Visit the Buick Owner Centre:

.

Chat live with online help
representatives.