Customer Assistance; Customer Information and Reporting Safety Defects- Page 516

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Customer Information and Reporting Safety Defects

Customer Assistance

 Customer  Assistance  (Mexico)

    Your complete and permanent satisfaction is our business. We are here to serve you. All 
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in 
top condition.
  If you have any questions or recommendations for improvement regarding the service of 
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take 
the following steps:

 Contact Your Mazda Dealer

    Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to 
address the issue.

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 If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, 

SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of 
the dealership or the OWNER.

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 If it becomes necessary to have the components or wiring system for the supplementary 

restraint system modifi ed to accommodate a person with certain medical condition in 
accordance with a certifi ed physician you must contact your dealership in order to avoid 
the potential loss of the warranty of your vehicle which may occur if some third party is 
hired by the customer to make any modifi cations to this system.

  Log on: at www.mazdamexico.com.mx

  Answers to many questions, including how to locate or contact a local Mazda dealership in 
Mexico, can be found here.

  E-mail: click on “Contactanos” at the top of the page at www.mazdamexico.com.mx

  By phone at: 01 800 01 MAZDA (62932)

  By  letter  at:
  Attn:  Customer  Assistance
  Mazda Motor de Mexico
  Mario Pani #150, PB Col. Lomas de Santa Fe
  Mexico, D.F. C.P. 05300
  Del. Cuajimalpa de Morelos
  Tel:  Customer  Assistance
  01 800 01 MAZDA(62932).