2. Owner’s Warranty Responsibilities: ; 3. Customer Assistance ; 4. Start of Warranty Period - Page 32

32

2. Owner’s Warranty Responsibilities: 

3. Customer Assistance 

4. Start of Warranty Period 

5. Repair or Replacement by Mazda Dealer 

The Mazda Dealer shall determine if the repair or replacement is covered by warranty. 

6. Repair or Replacement by Dealers Other Than Mazda 

As the Mazda Vehicle owner, you are responsible for the performance of the required 
maintenance listed in your Owner’s Manual. Mazda recommends that you retain all receipts 
covering maintenance on your Mazda Vehicle, but Mazda cannot deny warranty solely for 
the lack of receipts or for your failure to ensure the performance of all scheduled maintenance. 

You are responsible for presenting your Mazda Vehicle to a Mazda Dealer as soon as a problem 
exists. The warranty repairs should be completed in a reasonable amount of time, not to 
exceed 30 days. 
As the Mazda Vehicle owner, you should also be aware that Mazda may deny warranty 
coverage if your Mazda Vehicle or a part has failed due to abuse, neglect, improper 
maintenance, or unapproved modifications. 

If you have any questions regarding your warranty rights and responsibilities, you should 
contact

Mazda North American Operations’ CUSTOMER EXPERIENCE CENTER toll free 
at: (800) 222-5500 

or  the  California  Air  Resources  Board  at  9480 Telstar Avenue Suite 4, El Monte California 
91731.

This warranty begins on the date the vehicle is delivered to the ultimate purchaser or on the 
date the vehicle is first placed in service as a demonstrator, lease or company car, whichever 
comes first. 

A Mazda Dealer will repair or replace, at its option, all Warranted Parts which fail during the 
term of this warranty, and all other components which are damaged during the term of this 
warranty as a result of such failure, without charge to Owner, using Mazda Parts at its place of 
business.

Repair or replacement shall include diagnosis. 
When a Warranted Part is replaced, the newly installed part is warranted for the 
remaining period of the applicable California Emission Control Warranty. 

If, under this warranty a part requires repair or replacement, Owners may choose to have 
this work performed by any automotive service establishment or individual, rather than at 
a Mazda Dealer. They may also perform the work themselves using any replacement parts. 
Such service in and of itself will not invalidate this warranty. 

CALIFORNIA EMISSION CONTROL WARRANTY 

2016_C620UM16B_E