Maintenance Records - Proof of Maintenance- Page 15

2021 Mazda CX-9 Warranty Booklet

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15

NEW VEHICLE LIMITED WARRANTY

2021_C708UN20K_Edition1

5. Your Responsibilities

Maintenance

You are responsible for properly operating and maintaining your Mazda Vehicle in 
accordance with the instructions described in your Owner’s Manual. If your vehicle is 
used under severe driving conditions, you should follow Schedule 2 of the 
maintenance requirements described in your Owner’s Manual.

Maintenance Records - Proof of Maintenance

To continue warranty eligibility and to protect your investment, it is your responsibility 
to properly maintain your vehicle according to factory recommended schedules outlined 
in your Owner’s Manual. As part of this you must keep your maintenance records, 
receipts, repair orders and any other documents as evidence this maintenance was 
performed. You must present these documents, should any warranty coverage 
disagreement occur. Failure to do so can result in your warranty being voided either 
in whole or in part.

6. To Get Warranty Service

You must take your Mazda Vehicle, along with this booklet, to a Mazda Dealer in the United 
States, Puerto Rico, U.S. Virgin Islands, Guam, Saipan, American Samoa, Canada or 
Mexico during its normal service hours. While any Mazda Dealer will perform warranty 
service, Mazda recommends that you return to the dealership where you purchased  your 
Mazda Vehicle because you have already established a relationship with them.
If you have any question or need assistance regarding this warranty, refer to “When You 
Need to Talk to Mazda” on page 7.

This evidence may consist of the following:

• Original copies of repair orders or other receipts that include the mileage and date 

the vehicle was serviced. Each receipt should be signed by a qualified automotive 
service technician.

Note:

• The Mazda Scheduled Maintenance Record, on page 42, must be completely filled 

out showing mileage, repair order number, date for each service, and signed by a 
qualified automotive service technician who service vehicles.

• For self maintenance, a statement that you completed the maintenance 

yourself, displaying mileage and the date the work was performed. Also, receipts 
for  the replacement parts (fluid, filters, etc.) indicating the date and mileage must 
accompany this statement.

If you elect to perform maintenance yourself or have your vehicle serviced at a location other 
than an Authorized Mazda Dealer, Mazda requires that all fluids, parts and materials must meet 
Mazda standards for durability and performance as described in your Owner’s Manual.

Detailed Information for 2021 Mazda CX-9 Warranty Booklet

Lists of information found in 2021 Mazda CX-9 Warranty Booklet - Page 15

  • 5. Your Responsibilities Maintenance You are responsible for properly operating and maintaining your Mazda Vehicle in accordance with the instructions described in your Owner’s Manual.
  • 6. To Get Warranty Service You must take your Mazda Vehicle, along with this booklet, to a Mazda Dealer in the United States, Puerto Rico, U.
  • 7. This evidence may consist of the following: • Original copies of repair orders or other receipts that include the mileage and date the vehicle was serviced.
  • Original copies of repair orders or other receipts that include the mileage and date the vehicle was serviced.
  • The Mazda Scheduled Maintenance Record, on page 42, must be completely filled out showing mileage, repair order number, date for each service, and signed by a qualified automotive service technician who service vehicles.
  • For self maintenance, a statement that you completed the maintenance yourself, displaying mileage and the date the work was performed.

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