DEALERSHiP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
viN
Smart Start guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty information
Warranty Start Date:
Customer initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
• Offer to register customer on
www.MyMazda.com
Owner’s Manual
Maintenance Passport
floor Mats
• Ensure floor mats are properly
hooked after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should
be cleaned with mild soap and
water only
PRESENTATiON Of OWNER’S MATERiALS:
Review the following items with the customer
SERviCE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
Customer Delivery Checklist
1413243_13c_Mazda5_SSG_032113.indd 20
3/21/13 2:45 PM