Warranty Claim Procedures; Further Information; Maintenance by An Establishment or Individual Other Than Mazda- Page 29

2012 Mazda Mazda6 Warranty Booklet

Model Year
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FEDERAL EMISSION CONTROL WARRANTY

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Maintenance by An Establishment or Individual Other Than Mazda

Maintenance, replacement, or repair of the emission control devices and systems
covered by this warranty may be performed by any automotive repair establish-
ment or individual using Certified Parts.

However, the Owner should note that ser-

vice by a person other than a Mazda Dealer may cause Mazda to deny a claim under
this warranty, if it is shown that the improper installation or adjustment of any part has
caused the Mazda Vehicle to fail the emission test, either directly or by causing anoth-
er warranted part to fail.

Warranty Claim Procedures

A warranty claim may be submitted by bringing the Mazda Vehicle to any Mazda
Dealer during the Dealer’s regular business hours, together with a copy of a failed
emissions test. Upon presentation of a claim, Mazda shall notify the Owner within 30
days, or a shorter period of time within which repair is required by local, State or
Federal law, that the claim will be honored or shall provide the Owner in writing with
an explanation of the basis upon which the claim is being denied. Failure to notify the
Owner within such a time period, shall cause Mazda to be responsible for repairing the
Mazda Vehicle free of charge to the Owner, unless such failure is attributable to the
Owner or to events beyond the control of Mazda or the Mazda Dealer.

Further Information

Owners may obtain further information concerning this warranty and may report viola-
tions of this warranty by contacting the Environmental Protection Agency Ariel Rios
Building (6405J) 1200 Pennsylvania Ave., N.W. Washington, D.C. 20460.

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