Customer Assistance; NOTICE TO Mazda AS REQUIRED ABOVE SHALL BE SENT TO THE; Customer Information and Reporting Safety Defects- Page 560

7. California Civil Code Section 1793.2 (d) requires that, if Mazda or its representative is

unable to repair a new motor vehicle to conform to the vehicle's applicable express
warranty after a reasonable number of attempts, Mazda may be required to replace or
repurchase the vehicle. California Civil Code Section 1793.22 (b) creates a presumption
that Mazda has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within 18 months from delivery to the buyer or 18,000
miles on the vehicle's odometer, whichever occurs first, one or more of the following
occurs:



The same nonconformity [a failure to conform to the written warranty that
substantially impairs the use, value or safety of the vehicle] results in a condition that
is likely to cause death or serious bodily injury if the vehicle is driven 

AND

 the

nonconformity has been subject to repair two or more times by Mazda or its agents

AND

 the buyer or lessee has directly notified Mazda of the need for the repair of the

nonconformity; OR



The same nonconformity has been subject to repair 4 or more times by Mazda or its
agents 

AND

 the buyer has notified Mazda of the need for the repair of the

nonconformity; OR



The vehicle is out of service by reason of repair of nonconformities by Mazda or its
agents for a cumulative total of more than 30 calendar days after delivery of the
vehicle to the buyer.

NOTICE TO Mazda AS REQUIRED ABOVE SHALL BE SENT TO THE
FOLLOWING ADDRESS:

Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
ATTN: Customer Mediation
 

8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement for

money paid to repair a vehicle or other expenses incurred as result of a vehicle
nonconformity, repurchase or replacement of your vehicle, and compensation for
damages and remedies available under Mazda's written warranty or applicable law.

Customer Information and Reporting Safety Defects

Customer Assistance

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