Customer Assistance; Customer Information and Reporting Safety Defects; STEP 1: Contact Your Mazda Dealer- Page 252

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Customer Information and Reporting Safety Defects

Form No. 8S15-EA-03G

Customer Assistance

Your complete and permanent satisfaction is our business. We are here to serve you. All 
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle 
in top condition.
If you have any questions or recommendations for improvement regarding the service of 
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take 
the following steps:

▼

STEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to 
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, 
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL 
MANAGER of the dealership or the OWNER.

▼

STEP 2: Contact Mazda North American Operations

If for any reason you feel the need for further assistance after contacting your dealership 
management, you can reach Mazda North American Operations by one of three ways.

Log on at: www.mazdausa.com

Answers to many questions, including how to locate or contact a local Mazda 
dealership in the U.S., can be found here. You can also send e-mail to Mazda by 
clicking "contact" at this site.

By phone at:1 (800) 222-5500

By letter at:
Attn: Customer Assistance

Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734

Customer Assistance (U.S.A.)

J07S_8S15-EA-03G_Edition2.book  Page 2  Thursday, August 21, 2003  10:04 AM