Customer Delivery Checklist
Customer Delivery Checklist
DEALERSHIP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
VIN
Smart Start Guide
• Remove this checklist from
Smart Start Guide
Warranty Information
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
Owner’s Manual
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
SERVICE DEPARTMENT
Introduce Service Manager;
Provide business cards
Review Service and Parts Department
hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
Scheduled Maintenance
Windshield Cling Reminder
Affix to inside windshield
Keyless Entry ...............................
1-2
• Advanced key*
• Door Request Switches*
• Trunk Request Switch*
• keyless Entry Transmitter
Starting the Engine........................
2
• Start knob Ignition (Advanced key*)
Seats ............................................
3-4
• Adjustment
• Heated Seats*
• Passenger Air Bag
Deactivation Switch
• Behind Seat Storage*
Fuel Door Release .........................
4
Driver’s View ...............................
5-6
• Location of Switches and Controls
• Trunk Lid Release Button
Instrument Cluster ......................
7-8
• Indicator light function and location
• InFO Button (Fuel Mileage)
Exterior Lighting Controls ............
9
Wiper/Washer...............................
10
VEHICLE PRESENTATION:
Refer to the Smart Start Guide during presentation
AUx jack ......................................
12
Flat Tire .........................................
14
• Instant Mobility System (IMS)
located in trunk
Convertible Top ..........................
15-20
• Manual Convertible Top
• Manual Convertible Top
Maintenance
• Power Retractable Hardtop
Climate Control .........................
21-22
• Manual Controls
• AUTO Controls
• Vent Operation
Audio Controls .........................
23-24
• SIRIUS
®
Satellite Radio Operation
Set Clock ......................................
23
Bluetooth
®
Hands-Free* .................
25
• Pair Phone
• Make a Call
• Toll-Free Customer Service
800-430-0153
SALES CONSULTANT
CUSTOMER
All items in the Customer Delivery Checklist have been reviewed with the customer and
the first maintenance appointment has been scheduled:
*if equipped
Signed copy must be placed in dealer jacket
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1/22/09 2:57:52 PM