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owner assistance information and GM's participation in an Alternative Dispute Resolution Program.- Page 2
2013 Buick encore Warranty Information
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Table of Contents
2013 Buick Limited Warranty and Owner Assistance Information BookTOC
Important Message to Owners...
GM's Commitment
Owner Assistance
GM Participation in an Alternative Dispute Resolution Program
Warranty Service United States, Canada, and Mexico
Warranty Coverage at a Glance
New Vehicle Limited Warranty
Emission Control System Warranty
New Vehicle Limited Warranty
What Is Covered
What Is Not Covered
LaCrosse eAssist® and Regal eAssist Coverage
What Is Not Covered
Things to Know About the New Vehicle Limited Warranty
Warranty Repairs – Component Exchanges
Warranty Repairs – Recycled Materials
Tire Service
6.6L Duramax® Diesel Engine Components
Aftermarket Engine Performance Enhancement Products and Modifications
After-Manufacture “Rustproofing”
Paint, Trim, and Appearance Items
Vehicle Operation and Care
Maintenance and Warranty Service Records
Chemical Paint Spotting
Warranty Coverage – Extensions
Warranty Service — Foreign Countries
Permanent Relocation
Original Equipment Alterations
Recreation Vehicle and Special Body or Equipment Alterations
Pre-Delivery Service
Production Changes
Noise Emissions Warranty for Light Duty Trucks Over 10,000 Lbs Gross Vehicle Weight Rating (GVWR) Only
Emission Control Systems Warranty
What Is Covered
How to Determine the Applicable Emissions Control System Warranty
Federal Emission Control System Warranty
California Emission Control System Warranty
Emission Warranty Parts List
Emission Warranty Parts List
Replacement Parts
Maintenance and Repairs
Claims Procedure
Customer Satisfaction Procedure
State Warranty Enforcement Laws
Warranty Information for California Only
Special Coverage Adjustment Programs Beyond the Warranty Period
Customer Assistance Offices
Customer Assistance for Text Telephone (TTY) Users
Roadside Assistance Program
Courtesy Transportation Program
Black plate (2,1)
Buick Limited Warranty and Owner Assistance Information - 2013 - crc - 8/22/
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