1-3. Lexus Enform- Page 57

57

1-3. Lexus Enform

1

For safety and security

●

Safety Connect is available beginning Fall 

2009 on select Lexus models (in the 

contiguous United States only). Contact 

with the Safety Connect response center 

is dependent upon the telematics device 

being in operative condition, cellular con-

nection availability, and GPS satellite sig-

nal reception, which can limit the ability to 

reach the response center or receive 

emergency service support. Enrollment 

and Telematics Subscription Service 

Agreement required. A variety of sub-

scription terms is available; charges vary 

by subscription term selected and loca-

tion.

●

Automatic Collision Notification, Emer-

gency Assistance and Stolen Vehicle 

Location will function in the United 

States, including Hawaii and Alaska, 

Puerto Rico and in Canada, and 

Enhanced Roadside Assistance will func-

tion in the United States, Puerto Rico and 

in Canada.

●

Automatic Collision Notification, Emer-

gency Assistance, Stolen Vehicle and 

Enhanced Road Assistance will not func-

tion in the United States Virgin Islands.

For vehicles first sold in the USVI, no 

Safety Connect services will function in 

and outside the United States Virgin 

Islands.

●

Safety Connect services are not subject 

to section 255 of the Telecommunica-

tions Act and the device is not TTY com-

patible.

■

Languages

The Safety Connect response center will 

offer support in multiple languages. The 

Safety Connect system will offer voice 

prompts in English, Spanish, and French. 

Please indicate your language of choice 

when enrolling.

■

When contacting the response center

You may be unable to contact the response 

center if the network is busy.

When the engine switch is turned to 
IGNITION ON mode, the red indica-
tor light comes on for 2 seconds then 
turns off. Afterward, the green indica-
tor light comes on, indicating that the 
service is active.
The following indicator light patterns 
indicate specific system usage condi-
tions:



Green indicator light on = Active 
service



Green indicator light flashing = 
Safety Connect call in process



Red indicator light (except at vehi-
cle start-up) = System malfunction 
(contact your Lexus dealer)



No indicator light (off) = Safety 
Connect service not active

■

Automatic Collision Notification

In case of either airbag deployment or 
severe rear-end collision, the system is 
designed to automatically call the 
response center. The responding agent 
receives the vehicle’s location and 
attempts to speak with the vehicle 
occupants to assess the level of emer-
gency. If the occupants are unable to 
communicate, the agent automatically 
treats the call as an emergency, con-
tacts the nearest emergency services 
provider to describe the situation, and 
requests that assistance be sent to the 

Safety Connect LED light Indi-
cators

Safety Connect services