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How to subscribe to satellite radio
Once the system is installed you must first subscribe to the Sirius Radio service to activate
the system.
The Sirius Radio service uses an ID code to identify your radio. This code is needed to
subscribe to Sirius Radio, and if needed, is also used to report any problems should there be
any in the future. Listeners can subscribe using any of the following methods:
• Visiting SIRIUS on the web at www sirius.com
• Subscribing to Sirius customer care, available 24 hours a day, 7 days a week.
• Calling (888) 539-7474
• E-mail at: customercare@siriusradio.com
• Writing to: SIRIUS SATELLITE RADIO
1221 Avenue of the Americas
New York, NY 10020
Attention: Customer Care
Customers should have their Sirius Radio ID Electronic Serial Number (ESN#) ready.
Note
Your ESN# should have been recorded at the time of installation. If not, refer to ‘Displaying
the SIRIUS ID (ESN)’ to retrieve your ESN#. (
page 89)
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Satellite Radio Activation
For activation and subscription information call toll-free at 1-888-539-SIRI (7474). A SIRIUS
Customer Care representative will take the necessary information and walk you through the
activation process. Or you can visit Sirius online at WWW.siriusradio.com and click on the
‘INSTALL & ACTIVATE’ button.
When you call the SIRIUS Customers Care number you have two options available.
(1) The full package which allows you access to all SIRIUS content except pay- per-view.
(2) The family package which allows access to certain channels. Please see the website:
www.sirius.com for details.
Please have the following information ready when attempting to activate your service:
• SIRIUS ID (ESN*)
• Valid credit card information (type, number, expiration date)
When you are ready to receive the on-air activation signals, you will be instructed (for
activation via phone) to turn on your tuner, have the antenna pointed skyward, and to set the
channel to channel 184.
Once the signal is sent from the national studio it may take up to 10 minutes to be received by
your unit.
*ESN: Electronic Serial Number.
Note
On-air activation is completed after the procedure, in most cases from 10 seconds to 10
minutes.
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