Interior Features; Regarding problems with calls; Audio Set [Type A (non-touchscreen)]- Page 343

2021 Mazda CX-3 Cx 3 Owners Manual

Table of Contents

When Driving
Interior Features
Customer Information and Reporting Safety Defects
background image

Symptom

Cause

Solution method

Poor voice recognition

There is a malfunction in the micro

phone.

A poor connection or malfunction
with the microphone may have oc

curred. Consult an Authorized Maz

da Dealer.

Phone-related voice recognition is
disabled

There is a problem with the connec

tion between the Bluetooth

®

 unit

and the device.

If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.

Names in the phonebook are not
easily recognized

The Bluetooth

®

 system is under a

condition in which recognition is
difficult.

By carrying out the following meas

ures, the rate of recognition will im

prove.

Clear memory from the phone

book which is not used very of

ten.

Avoid shortened names, use full
names. (Recognition improves
the longer the name is. By not us

ing names such as “Mom”,
“Dad”, recognition will improve.)

When operating the audio, a song
name is not recognized

Song names cannot be recognized
by voice.

You want to skip guidance

Guidance can be skipped by quickly
pressing and releasing the Talk but

ton.

Regarding problems with calls

Symptom

Cause

Solution method

When starting a call, vehicle noise
from the other party can be heard

For about 3 seconds after starting a
call, the Bluetooth

®

 unit's Noise

Suppression function requires time
to adapt to the call environment.

This does not indicate a problem
with the device.

The other party cannot be heard or
the speaker's voice is quiet

The volume is set at zero or low.

Increase the volume.

Other problems

Symptom

Cause

Solution method

The indication for the remaining
battery is different between the ve

hicle and the device

The indication method is different
between the vehicle and the device.

When a call is made from the vehi

cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear

The number has not been registered
into the phonebook.

If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.

Interior Features

Audio Set [Type A (non-touchscreen)]

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CX-3_8JL1-EA-20G_Edition1_old

2020-5-22 15:31:00

Detailed Information for 2021 Mazda CX-3 Cx 3 Owners Manual