Customer Assistance; Customer Information and Reporting Safety Defects; Customer Assistance (Puerto Rico)- Page 303

9-7

Customer Information and Reporting Safety Defects

Customer Assistance

Form No. 8S18-EA-03I

Your complete and permanent satisfaction is our business. That is why all Authorized 
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top 
condition.
If you have any questions or recommendations for improvement regarding the service of 
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take 
the following steps:

▼

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to 
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, 
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL 
MANAGER of the dealership or the OWNER.

▼

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your 
area

’

s Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on 

the upper driver

’

s side corner of the dash)

4. Purchase date and current mileage

5. Your dealer

’

s name and location

6. Your question(s)

Customer Assistance (Puerto Rico)

J48C_8S18-EA-03I_Edition3.book  Page 7  Monday, February 9, 2004  8:41 PM

Black process 45.0

°

 240.0 LPI