Customer Delivery Checklist
Customer Delivery Checklist
DEALERShiP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
ViN
PRESENTATiON OF OWNER’S MATERiALS:
Review the following items with the customer
Smart Start guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty information
Warranty Start Date:
Customer initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
Owner’s Manual
Maintenance Passport
Floor Mats
• Ensure floor mats are properly
hooked after cleaning
• Do not install two floor mats,
one on top of the other, on the
driver side
• Accessory rubber floor mats should
be cleaned with mild soap and
water only
SERViCE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle Service Inspection
Schedule first maintenance service
1526336_13a_Mazda_MX5_SSG_060713b.indd 28
6/7/13 3:40 PM