Buick/Chevrolet/GMC InTouch Infotainment System (GMNA-Localizing-U.S/
Canada-9234745) - 2016 - crc - 9/9/15
44
Rear Seat Infotainment
Tips and Troubleshooting Chart (cont'd)
Problem
Recommended Action
Sometimes the wireless headphone audio cuts out or
buzzes.
Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers. Test out
the reception by using a cell phone in the vehicle.
Check that the headphones are on correctly using the
(L) Left and (R) Right on the headphones.
The remote and/or the headphones are lost.
See your dealer for assistance.
The DVD is playing, but there is no picture or sound.
Check that the RSE video screen is sourced to the DVD
player.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen might display
one of the following:
Disc Load/Eject Error :
This
message displays when there are
disc load or eject problems.
Disc Error :
This message displays
if the disc is inserted with the disc
label wrong side up, or if the disc is
damaged.
Disc Region Error :
This message
displays if the disc is not from a
correct region.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPS)*, two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®
System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.