Reporting Safety Defects; Reporting Safety Defects to the United States Government; Reporting Safety Defects to the Canadian Government- Page 487

Black plate (19,1)

Buick LaCrosse Owner Manual - 2012

Customer Information

13-19

Reporting Safety
Defects

Reporting Safety Defects
to the United States
Government

If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.

However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to

http://www.safercar.gov;

or

write to:

Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590

You can also obtain other
information about motor
vehicle safety from

http://www.safercar.gov

.

Reporting Safety Defects
to the Canadian
Government

If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:

Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1