Customer Information
9-2
Customer Assistance
Your complete and permanent satisfaction is our business. We’re here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement regarding the service of your
Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the
following steps:
STEP 1: Contact the Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best
way to address the issue. If your concern has not been resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the
GENERAL MANAGER of the dealership or the OWNER.