Warranty Claim Procedures; Further Information; Maintenance, replacement, or repair of the emission control devices and systems - Page 28

28

FEDERAL EMISSION CONTROL WARRANTY

2021_C708UN20K_Edition1

Maintenance, replacement, or repair of the emission control devices and systems 
covered by this warranty may be performed by any automotive repair establishment 
or individual using Certified Parts.

 However, the Owner should note that service by a 

person other than a Mazda Dealer may cause Mazda to deny a claim under this 
warranty, if it is shown that the improper installation or adjustment of any part has 
caused the Mazda Vehicle to fail the emission test, either directly or by causing another 
warranted part to fail.

Maintenance by An Establishment or Individual Other Than Mazda

A warranty claim may be submitted by bringing the Mazda Vehicle to any Mazda 
Dealer during the Dealer’s regular business hours, together with a copy of a failed 
emissions test. Upon presentation of a claim, Mazda shall notify the Owner within 30 
days, or a shorter period of time within which repair is required by local, State or 
Federal law, that the claim will be honored or shall provide the Owner in writing with 
an explanation of the basis upon which the claim is being denied. Failure to notify the 
Owner within such a time period, shall cause Mazda to be responsible for repairing the 
Mazda Vehicle free of charge to the Owner, unless such failure is attributable to the 
Owner or to events beyond the control of Mazda or the Mazda Dealer.

Warranty Claim Procedures

Owners may obtain further information concerning this warranty and may report 
violations of this warranty by contacting the below.

U.S. Environmental Protection Agency 
Office of Transportation and Air Quality 
Compliance Division, Light-Duty Vehicle Group 
Attn: Warranty Complaints 
2000 Traverwood Drive 
Ann Arbor, MI 48105 
Email: complianceinfo@epa.gov

Further Information