Warranty Start Date:; Customer Initial:; Review the following items with the customer- Page 11

Customer Delivery Checklist

Customer Delivery Checklist

DEALERSHIP

DATE

SALES CONSULTANT

CUSTOMER’S NAME

VIN

E-MAIL

PRESENTATION OF OWNER’S MATERIALS:

Review the following items with the customer

 Smart Start Guide

  •  Remove this checklist from  

Smart Start Guide

  Warranty Information

Warranty Start Date:

Customer Initial:

  •  Basic Vehicle –  

36 months/36,000 miles

  • Roadside assistance program

 MyMazda.com

  •  Offer to register customer on 

MyMazda.com

 Owner’s Manual

 Floor Mats

  •  Ensure floor mats are properly 

hooked after cleaning

  •  Do not install two floor mats, one on 

top of the other, on the driver side

  •  Accessory rubber floor mats should 

be cleaned with mild soap and  
water only

SERVICE DEPARTMENT

Introduce Service Manager;  
provide business cards

Review Service and Parts  
Department hours of operation

Explain free Full Circle  
Service Inspection 

Schedule first maintenance service

 Keyless Entry ................................

1

  • Liftgate Opener Switch
  •  Key Fob (one retractable key fob &  

one valet key supplied)

 Seats ..............................................

2

  • Adjustments

 Driver’s View ..............................

3-4

  •  Location of Switches and Controls

 Instrument Cluster ....................

5-6

  •  Review of Warning and Indicator 

Light Function and Location

  Lights .............................................

7

  Aluminum Wheel Care ..................

7

 Wiper/Washer................................

8

 Automatic Transmission ..............

9

  •  Overdrive Cancel Switch

  AUx Jack ......................................

10

VEHICLE PRESENTATION: 

Refer to Smart Start Guide during presentation

  Door Lock Switch ........................

12

 Fuel Door ......................................

13

•  Fuel Door Release, 

Tether Hook and  

Fuel Spec

 Climate Control ............................

14

  Set Clock ......................................

15

 Audio Controls .........................

15-16

 Information Display .....................

17

SCHEDULED MAINTENANCE

When replacing or topping off engine 
oil, use Mazda Genuine oil. For optimal 
engine performance, use SAE 0W-20 
engine oil. Please consult an Authorized 
Mazda Dealer for additional information.

SALES CONSULTANT

DATE

CUSTOMER

DATE

All items in the Customer Delivery Checklist have been reviewed with the customer and 

the first maintenance appointment has been scheduled:

Signed copy must be placed in dealer jacket