Warranty Claim Procedures ; Further Information ; Maintenance, replacement, or repair of the emission control devices and systems covered - Page 29

2016 Mazda MAZDA3 5-Door Warranty Booklet

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29

FEDERAL EMISSION CONTROL WARRANTY 

Maintenance, replacement, or repair of the emission control devices and systems covered 
by this warranty may be performed by any automotive repair establishment or individual 
using Certified Parts. 

However, the Owner should note that service by a person other than a 

Mazda Dealer may cause Mazda to deny a claim under this warranty, if it is shown that the 
improper installation or adjustment of any part has caused the Mazda Vehicle to fail the 
emission test, either directly or by causing another warranted part to fail. 

Maintenance by An Establishment or Individual Other Than Mazda 

A warranty claim may be submitted by bringing the Mazda Vehicle to any Mazda Dealer 
during the Dealer’s regular business hours, together with a copy of a failed emissions test. 
Upon presentation of a claim, Mazda shall notify the Owner within 30 days,  or  a  shorter 
period of time within which repair is required by local, State or Federal law, that the claim 
will be honored or shall provide the Owner in writing with an explanation of the basis upon 
which the claim is being denied. Failure to notify the Owner within such a time period, shall 
cause Mazda to be responsible for repairing the Mazda Vehicle free of charge to the Owner, 
unless  such  failure  is  attributable  to  the Owner or to events beyond the control of Mazda or the 
Mazda Dealer. 

Warranty Claim Procedures 

Owners may obtain further information concerning this warranty and may report violations of 
this warranty by contacting the below.

U.S. Environmental Protection Agency 
Office of Transportation and Air Quality 
Compliance Division, Light-Duty Vehicle Group 
Attn: Warranty Complaints 
2000 Traverwood Drive 
Ann Arbor, MI 48105 
Email: complianceinfo@epa.gov

Further Information 

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