Customer Assistance; Customer Assistance (U.S.A.); American Operations- Page 548

Customer Assistance

(U.S.A.)

▼

Customer Assistance

Your complete and permanent

satisfaction is our business. We are

here to serve you. All Authorized

Mazda Dealers have the knowledge

and the tools to keep your Mazda

vehicle in top condition.

If you have any questions or

recommendations for improvement

regarding the service of your Mazda

vehicle or servicing by Mazda Dealer

personnel, we recommend that you

take the following steps:

NOTE

If it becomes necessary to have the

components or wiring system for the

supplementary restraint system

modi

fi

ed to accommodate a person

with certain medical conditions in

accordance with a certi

fi

ed physician,

contact an Authorized Mazda Dealer.

For more information, go to NHTSA

website www.safercar.gov (VEHICLE

SHOPPERS > Air Bags > Air Bag FAQs >

Air Bag Deactivation).

▼

STEP 1: Contact Your Mazda

Dealer

Discuss the matter with an Authorized

Mazda Dealer. This is the quickest and

best way to address the issue.



If your concern has not been

resolved by the CUSTOMER

RELATIONS, SALES, SERVICE, or

PARTS MANAGER, then please

contact the GENERAL MANAGER of

the dealership or the OWNER.



If it becomes necessary to have the

components or wiring system for the

supplementary restraint system

modi

fi

ed to accommodate a person

with certain medical conditions in

accordance with a certi

fi

ed

physician, go to STEP 2.

▼

STEP 2: Contact Mazda North

American Operations

If for any reason you feel the need for

further assistance after contacting your

dealership management or it becomes

necessary to have the components or

wiring system for the supplementary

restraint system modi

fi

ed to

accommodate a person with certain

medical conditions in accordance with

a certi

fi

ed physician, you can reach

Mazda North American Operations by

one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including

how to locate or contact a local Mazda

dealership in the U.S., can be found

here.

E

-

mail: click on “Contact Us” located

on the bottom of the page at

www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:

ATTN

:

 Customer Experience Center

Mazda North American Operations

200 Spectrum Center Drive Suite 100

Irvine, California 92618

P.O. Box 19734

Irvine, CA 92623-9734

Customer Information and Reporting Safety Defects

Customer Assistance

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Mazda3_8JM2-EA

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